To make the process of implementing the software as short as possible and the software operation most effective.
The warranty support is available to all users without any additional fee during the first year of operation of the software. Starting from the second year of operation, the technical support is provided for a fee.
The technical support includes service maintenance, installation of updates and modification of the software.
Service maintenance includes:
Installation of updates is carried out with the purpose of modernization, improvement of the consumer properties, the increasing of an accuracy of calculations, the introduction of additional functions that do not require significant processing of ONEPLAN software. We provide all accompanying technical documentation and advice on installing packages. The frequency of release of updates is at least twice a year.